Overview

Thank you for shopping with us! We want you to be completely satisfied with your digital purchase. Please review our return and refund policy below.

Returns

1. Eligibility: We only accept digital product returns if the tool does not work properly within the 14-day free trial and the customer has correct billing details of their purchase.
2. Refund Process:
   • Contact our customer support team at info@youtez.com to initiate the return process.
   • Provide your purchased product billing number and a brief explanation of why you’re requesting a refund.
   • We’ll verify your request and process the refund in (2-3) working days if you are eligible for the refund.
3. Non-Refund Policy:
   • We will not issue any refund if the free trial expires.
4. Refund Amount: Refunds will be issued to the original payment method.

Exchanges

We do not offer direct exchanges for digital products. If you need a different product, please follow the return process, and then place a new order.

Contact Us

If you have any questions or need assistance, please reach out to our customer support team at info@youtez.com.